Utilities

Utilities

Drive down your business risk and cost-to-serve with The Merchant Solutions powered by Peace. We offer a powerful combination of business process optimization and products which support the entire meter-to-cash cycle. Comprehensive utility payments processing service that makes it easy for consumers to pay their bills using any payment method. It provides a single funds settlement for all payment transactions to reduce utilities’ administration costs.

Meter-to-cash outsourcing

Utility customer transaction service that spans the entire meter-to-cash cycle, including validation of meter readings, bill printing and mailing, payment processing and receivables management.

Receivables

Specialist utility accounts receivable service that manages collections actions on overdue customer accounts using tailored collections treatment paths, integrated outbound customer communication tools and flexible payment options to assist utilities to reduce bad debt and improve cost-to-collect.

Total payments

Comprehensive utility payments processing service that makes it easy for consumers to pay their bills using any payment method. It provides a single funds settlement for all payment transactions to reduce utilities administration costs.

Customer correspondence

Utility customer contact service that complements utility call center operations and can help lower staff costs through automated, personalized print, voice and electronic communications such as field service notifications, overdue debt reminders and loyalty program management.

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Hosted CIS

Utility billing service that is powered by the Peace Customer Information System software product.